FAQs

Here are some frequently asked questions. To provide you with the best customer experience, your feedback is welcome. If you have any questions, please email us at support@trendgokart.store.

Q: Where do you ship from?

Answer: We ship from our manufacturing factory or warehouse located in Gujarat and Maharashtra. Therefore, please expect your items to be shipped separately (if you order multiple items) as different factories specialize in different manufacturing areas.

Q: Is COD (Cash on Delivery) available?

Answer: Yes

Q: How long will it take for my items to arrive?

Answer: All orders typically take 3-8 business days to arrive. Shipping times vary from product to product, depending on demand and shipping location.

Q: Is shipping really free?

Answer: Yes, shipping is free throughout India.

Q: If I encounter a problem with the product, do you offer a refund or return?

Answer: Yes, we have a 7-day simple return and refund policy. Please read it here (insert link to your return and refund policy here).

Q: How long will it take to receive a tracking number?

Answer: It usually takes 1-2 business days.

Q: Where is your company located?

Answer: Gujarat, India.

Q: Will I receive a confirmation number upon placing an order?

Answer: Yes, all customers will receive a confirmation upon placing an order (Note: If you don't receive a confirmation within 12 hours, please contact us).

Q: If I have a problem with my order, who can I contact?

Answer: All inquiries can be sent to support@perfectcart.in or you can WhatsApp us directly or call us at +91-9027899858.

Question: How can I pay?

Answer: We accept all major credit cards, debit cards, UPI, net banking, etc. We also offer cash on delivery in most locations.

Question: Is checkout secure on this site?

Answer: You can rest assured that all purchases here are safe.

Question: How do I cancel my order?

Answer: If you wish to cancel your order, please contact us at +91-9027899858 or email us your order number at support@trendgokart.store (Note: If you wish to cancel your order, please contact us within 12 hours.)